Privacy Policy

Last updated: 08.10.2024

Introduction

This Privacy Policy is important as it outlines how we collect, use, and disclose information that you provide through our application. It is essential that you read and understand this Privacy Policy before using or submitting any information to the application, as your use of the application signifies your acceptance of this Privacy Policy.

If at any time you do not agree to this Privacy Policy, you must cease your use of the Website and App.

Definitions

  • “We”, “Our”, “Us”: These terms refer to Innotent, the company that publishes the “Plant Finder Identifier & Care” app.
  • “You”, “Your”, “User”: These terms refer to you, as a user of the “Plant Finder Identifier & Care” app.
  • “App”: This refers to the “Plant Finder Identifier & Care” app, the software application developed and managed by Innotent.
  • “Services”: This refers to all services provided through the “Plant Finder Identifier & Care” App, including but not limited to, plant identification, disease diagnosis, AI chat, articles, daily tips, social feed, and polls.
  • “API”: An Application Programming Interface (API) is a set of rules that allows different software applications to communicate with each other. It defines the kinds of calls or requests that can be made, how to make them, the data formats that should be used, and the conventions to follow.
  • “Personal Information”: This refers to information that can be used to identify you as an individual. In the context of this Privacy Policy, since we do not collect any personal information, this term may not be applicable.
  • “Non-personal Information”: This refers to information that cannot be used to identify you as an individual, and may include statistical or aggregated information. In the context of our app, it includes public information about identified plants that is saved on our servers.
  • “Third-Party”: This refers to a person or entity that is not you (the user) or us (“Plant Finder Identifier & Care”). It includes entities like Apple (which manages in-app purchases), Plant.id (which provides the plant identification API), and OpenAI (which provides the ChatGPT API).

These definitions are provided to make this Privacy Policy easier to understand. If you encounter a term you don’t understand, please contact us at support@growplant.io.

Scope of This Privacy Policy

This policy applies to your use of the App. This policy does not apply to your use of unaffiliated sites to which our application only links. It covers only information collected in connection with the use of our application and not any other information collection or processing, including, without limitation, the information collection practices of any other web page to which our application links or the information that we or our affiliates collect offline or through websites, products, or services that do not display a direct link to this Privacy Policy.

Information We Collect

The App does not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

When you use the plant identification feature in our app, the images you submit may be stored on our servers, as well as on third-party servers used to facilitate plant recognition. These images may also be used to improve the accuracy and functionality of our plant identification system, and to enhance the user experience for all app users by showcasing relevant images of plants to others who recognize the same plants. We take steps to ensure that no personally identifiable information is associated with these images.

Sign Up and Sign In

For accessing the social feed, polls, and voting functionalities, users are required to sign up and sign in to the app. The sign-up process allows users to register using Google or Apple accounts. When you sign up using these services, we receive certain information such as your email address and profile name. The information received is used solely for account creation, authentication, and ensuring a personalized experience within the app.

Any payments that are processed through the app, including in-app purchases, are provided and managed by Apple’s App Store Payment Infrastructure. Therefore, we do not have access to your payment details, and we cannot take responsibility for these transactions. The processing of in-app purchases is subject to Apple’s own privacy policy and terms of service.

In order to provide our services, we will request permission from your device to take pictures. We will also use an API for the plant identification from a company named Plant.id. When you take a picture with our app, this picture is then saved on our server and sent to the Plant.id servers, which send the response back to our server with all of the relevant information. Then we forward it to you. Some of the information that is being sent back by the API is being saved on our server.
The process of plant identification and the treatment of the pictures you take are subject to the privacy policy of Plant.id and its terms and conditions.

Our app provides an AI chat that uses OpenAI’s ChatGPT’s API. We also provide articles and daily tips written by ChatGPT. The interactions with the AI chat and the use of the articles and tips are subject to OpenAI’s privacy policy and its terms and conditions.

Usage of Google Analytics

We use Google Analytics in our application to understand user behavior and improve your experience. Google Analytics collects data such as your device type, operating system, IP address, and how you interact with our app. This collected data helps us to understand trends and improve our app’s functionality.

Google Analytics data is shared with Google, and Google’s use and sharing of this data is outlined in its own Privacy Policy. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

We respect and are committed to protecting your privacy.

How We Use Information

The information you provide is used solely for providing the functionalities of the app. We do not share your information with any third parties except as described in this Privacy Policy. We may use your information to enhance or improve user experience, our application, or services.

How We Protect Your Information

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of data transmitted to us and stored on our system. While no computer system is completely secure, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites and app, and you do so at your own risk.

Changes to This Privacy Policy

We may need to change the Privacy Policy from time to time, and we encourage you to review it at least once per month. If you continue to use the Services after changes have been introduced to the Privacy Policy, this will mean that you have accepted such changes to the Privacy Policy.

In some cases, we may notify you of changes to the Privacy Policy with a prominent notice on the Services (for example by way of a notification or pop-up), before the changes become effective and update the “last updated” at the top of this Privacy Policy.

Data Retention

We retain the non-personal information that we collect from you (including the photographs you provide for plant identification and the corresponding data received from the Plant.id API) for as long as we believe is necessary to fulfill the purposes for which it was collected, to comply with applicable laws, resolve disputes, and enforce our agreements. We take measures to delete your non-personal information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, the impact on the services we provide to you if we delete some information from or about you, and mandatory retention periods provided by law and the statute of limitations.

Third Party Links

Please note that the app may contain links to third-party websites, services, and advertisements that are not owned or controlled by us. We are not responsible for the privacy practices or the content of those third-party websites, services, and advertisements, and you visit them at your own risk. This Privacy Policy does not apply to any third-party websites, services, or advertisements, even if they are accessible through our App. We recommend that you review the privacy policies of any third-party websites, services, or advertisements before providing them with any personal information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@growplant.io